Andrew Osula · Dubai

Digital Design Delivery & Operations Leader
ARB Architect.

I work at the intersection of design delivery, information, operations and technology. My background is in architecture and BIM, but my work has increasingly focused on improving how organisations operate: simplifying processes, structuring information, automating repetitive work and introducing technology that teams can actually use.

15+ years across architecture, BIM, digital implementation and operations.

Selected work

Capability map

Built-environment knowledge connected to operational systems.

Systems thinkingDesign · Information · Operations · Technology

01

Architecture & Design Delivery

Built-environment delivery knowledge grounded in architectural practice.

  • RIBA stages
  • Revit
  • Design coordination

02

BIM & Information Management

Structured information, model governance and ISO 19650-aligned delivery.

  • ISO 19650
  • ACC
  • Navisworks
  • CDE

03

Digital Operations & Business Systems

Cross-department systems that connect people, process and information.

  • M365
  • SharePoint
  • Power Platform

04

Automation & Data

Workflow automation, decision support and reusable operational logic.

  • Dynamo
  • Power BI
  • APIs
  • Python-assisted workflows

05

AI Agents & Agentic Workflows

Governed AI workflows with explicit context, tools and human approval.

  • OpenAI Codex
  • Claude
  • Microsoft Copilot

06

Leadership, Adoption & Change

Standards, mentoring, training and implementation through influence.

  • Roadmaps
  • Workshops
  • Capability development

Selected work

Evidence over claims.

Case studies focus on the system behind the work: the problem, information model, governance, automation and adoption.

01Active

BIM · Data · Automation

BIM Quantity Take-Off & Model Readiness

Structuring model information so quantity extraction becomes controlled, testable and repeatable rather than an assumed BIM outcome.

View case study
02Delivered

Information · Automation · Publishing

BIM Execution Plan Automation

Turning a fragmented, manual BEP production process into a controlled data-to-document workflow.

View case study
03Active

Operations · Data · Reporting

Resource Planning & Executive Decision Support

Connecting project demand, team capacity and forward workload into a clearer management view.

View case study
04Delivered

Operations · M365 · Governance

Cross-Department Digital Operations

A repeatable method for improving workflows across design, HR, IT, commercial and operational functions.

View case study
05Research

AI · Orchestration · Governance

AI Agents & Agentic Workflow Research

Exploring how AI agents can work across tools and structured context without removing human accountability.

View case study

How I work

Technology comes after the operating problem is understood.

A repeatable systems-thinking model for moving from an operational problem to evidence, governance and adoption.

Career progression

Architecture to digital operations.

Full profile ↗
  1. 2024–PresentDigital Operations LeadMirage Leisure & DevelopmentCross-department digital operations
  2. 2021–2024Senior Digital CoordinatorBrewer Smith Brewer GroupDigital delivery and operational improvement
  3. 2018–2021Project Implementation SpecialistMicrodesk Ltd.AEC technology implementation
  4. 2017–2018Solutions Specialist - ArchitectureMicrodesk Ltd.BIM standards and capability
  5. 2014–2017ArchitectArney Fender KatsalidisArchitecture and information standards
  6. 2011–2014Architects Assistant Part II / Part IIIPollard Thomas EdwardsArchitectural delivery
  7. 2011Architects Assistant - Part IIDavid Miller ArchitectsBIM-enabled design

Research & innovation

Exploring where delivery and operations are heading next.

  • 01AI agents and agentic workflows
  • 02AI-assisted application development
  • 03Business information management
  • 04Design automation
  • 05Structured knowledge retrieval
Research notes